FAQ

How do I know if my cluster needs to be repaired?

A. Common symptoms of motor failure are: Dead or sticky gauges, Gauges giving obviously wrong readings, Needles “pegging out” or showing maximum readings, Intermittent operation of gauges, and Speedometer that read roughly half or even double the actual vehicle speed. Obviously, this situation can lead to potential speeding tickets. Even unsafe conditions if the driver is startled at the incorrect reading while driving. Commonly, fuel gauge failure has led to drivers being stranded along the road as they attempt to measure their fuel by miles driven on the odometer.

What are my options?

First, you can consider buying a used cluster assembly from a salvage yard or “junkyard”. Be aware, however, you must have the mileage programmed from the dealer and all used gauge cluster/speedometer/ instrument panel will have the same defective parts and will also fail in time. Also with this option, some of your upgraded options may not work. (Steering controls, radio, etc.)

Second, you can take your vehicle to the local dealership. They will replace the entire part with a price tag between $400 and $800 with an extended downtime of at least 1-2 weeks. Keep in mind this option is probably not under a warranty period.

Third, you can have your original gauge cluster/speedometer/instrument panel repaired by a professional repair business. The best for many vehicle owners as it requires no re-programming fees, little or no downtime, and the least overall cost of all the options available.

What are the shipping fees?

Buy Now customers if you are in Hawaii, Alaska, and Canada please note shipping is more. The $17.00 is for the lower 48 state only.

Can I drive my vehicle with the gauge cluster removed?

Yes, I do not recommend it, however the vehicle will drive normally without it

Do you just replace the defective gauge in my instrument cluster?

We replace all the gauges in your instrument cluster, working or not. All parts are defective (recalled) and will eventually fail. We do it right the first time so you never have a problem again.

Are L.E.D's safe to use in my vehicle?

Yes, they are actually safer since they run cooler and use less power.

What is covered under the warranty?

The motors and lights/LED's. We can NOT warranty circuit boards due to not knowing the length of time they will stay viable. Every cluster is different so please contact us if you have an issue.

How long is the warranty?

Lifetime, I stand behind my work and the products I use.

How long does the process take?

If you are local to Phx, AZ it will take about 20-30 minutes for a repair and L.E.D conversion.

Do you change or adjust the milage?

WE WILL NOT UNDER ANY CIRCUMSTANCES CHANGE AND/OR ADJUST YOUR MILEAGE! IT'S A FEDERAL OFFENSE AND CAN ONLY BE DONE AT A CERTIFIED DEALER.

I'm out of state or too far away to drive. What can I do?

If you're too far to drive or just don't have the time, you can ship me your gauge cluster. I've had customers ship me their gauge clusters from all over the U.S. and even from other countries. Just call or e-mail me and I can walk you through the removal and shipping process.

Will my dimmer switch still work with the L.E.D conversion?

Yes, it will work just like normal.

The clear plastic bezel on my gauge cluster is cracked, do you have replacements?

Yes, We do carry clear plastic replacement bezels.

My truck odometer is reading an unknown driver. How do I fix this?

Most of the time all you need to do is reset the PCM. All you have to do is disconnect the negative battery cable for 30 mins.

Still have questions contact us at (623) 937-2197